Tracking order

Thank you for shopping at MmaGrove. We understand how important it is to know where your order is every step of the way. Below you will find a clear, step-by-step guide to tracking your Mice, Keyboards, or Controllers purchase.

How to Track Your Order

  1. Locate Your Order Confirmation Email
    After placing your order, you will receive an email from [email protected] containing your order number and a unique tracking number (e.g., a combination of letters and numbers).
  2. Find the Tracking Number
    Your tracking number is clearly listed in the email. It may look like "1Z999AA10123456784" or "LP1234567890". Keep this number handy.
  3. Use a Third-Party Tracking Service
    For the most reliable and real-time updates, we recommend using a trusted third-party tracking website. Simply enter your tracking number on one of the following platforms:

Recommended Tracking Service: 17TRACK

Visit 17TRACK – a free, global package tracking platform that supports over 1,700 carriers worldwide.

How to use 17TRACK:

  • Go to 17track.net/en.
  • Paste your tracking number into the search bar on the homepage.
  • Click the "Track" button. You will instantly see the current status, location, and estimated delivery date of your package.
  • You can also download the 17TRACK mobile app for push notifications on your phone.

Alternative Tracking Services

  • PackageRadar: packageradar.com – Supports tracking for over 800 carriers with a simple interface.
  • AfterShip: aftership.com – Offers detailed tracking history and delivery notifications.

What to Do If Tracking Information Is Not Updating

It is normal for tracking updates to take 24–48 hours after shipment, especially for international deliveries. If your tracking number shows no updates after 3 business days, please contact us at [email protected] with your order number. Our team will investigate and provide an update within 1–2 business days.

Important Notes

  • Your tracking number is unique to your order and cannot be used for other purchases.
  • Delivery times vary based on your location and the shipping method selected at checkout.
  • If your package is marked as "Delivered" but you have not received it, please check with neighbors or your local mailroom first. If still missing, email us at [email protected] for assistance.

We hope this guide helps you stay informed about your MmaGrove order. Thank you for choosing us for your Mice, Keyboards, and Controllers needs!