Shipping policy

Shipping & Delivery Policy

At MmaGrove, we are committed to delivering your Mice, Keyboards, and Controllers with reliability and care. Please review our shipping policy below for all order-related logistics.

Shipping Method

We offer a single, standardized shipping option: Standard Shipping. This method is available for all products in our store, including Mice, Keyboards, and Controllers. No expedited or express services are currently offered.

Shipping Costs

All orders are subject to a shipping fee. There are no free shipping promotions or waivers available. The exact shipping cost will be calculated and displayed at checkout based on your delivery address and the total weight of your order.

Processing Time

Orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer. You will receive a confirmation email with tracking details once your order ships.

Delivery Time

Delivery times vary depending on your location. Estimated transit time for Standard Shipping is typically 5–10 business days within the continental United States. International deliveries may take 10–20 business days. Please note that these are estimates and not guaranteed.

Order Tracking

Once your order is shipped, a tracking number will be provided via email to [email protected]. You can use this number to monitor your package’s progress. If you do not receive tracking information within 5 business days of placing your order, please contact us.

Shipping Restrictions

We currently ship to most countries worldwide. However, some remote areas or regions may have limited delivery options. If your address is not serviceable, we will notify you promptly. We are unable to ship to P.O. boxes or military APO/FPO addresses at this time.

Lost or Damaged Packages

MmaGrove is not responsible for packages lost or damaged after delivery confirmation by the carrier. If your package arrives damaged, please document the damage and contact us at [email protected] within 48 hours of receipt. We will assist you in filing a claim with the shipping carrier.

Contact Us

For any questions regarding your order or our shipping policy, please email us at [email protected]. We aim to respond within 24 hours on business days.